Our aim is to give people the opportunity and ability to connect with others around the world with real-time connections and meaningful conversations. To support this aim we provide Products, (Apps and Services) as described below.
Connect: We help you connect and find people and friends across our platforms. We use the data we have to help make personalised relevant and meaningful connections and conversations. We use and have developed technologies and designed our systems so that your experience is consistent and seamless to help you connect and share, through live video, chat, text, sharing photos, interests, music, videos and conversation.
Research: We constantly look to improve our Products and carry out research in order to develop and test our Products and provide new ones. This includes analyzing data about our users and understanding how they use our Products. This includes developing advanced technologies such as artificial intelligence, machine learning systems and augmented reality, so that our Products can be used safely – for example to improve our ability to detect and remove illegal content.
Safety: Safety on our site is very important to us. We deploy technical systems supported by dedicated teams to detect misuse of our Products. Where we learn of improper content or conduct, we take action, including, but not limited to blocking or disabling accounts. We share data with our affiliates and third parties when we detect improper content or conduct.
Global access to our Products: To operate our Products on a global basis we need to store and distribute data around the world, including outside your country of residence. This infrastructure includes third parties who help support our Products as well as our Affiliates.
Safety and integrity are our number one priority, and this information is important for us to provide you with the connections and services available in our apps. The information we collect helps enhance the App's functionality and verify our Users to ensure the connections you make are authentic and safe.
While you use our App, your location is essential for us to provide you with secure and effective services and offer you a more personalized experience when making new connections.
While using our App, you can share your profile, interests, text messages, photos, screenshots, videos, music, and other communications in the App with other users. However, please be mindful of what you decide to share as we may not be able to remove it or make it unavailable to anyone you have shared it with.
For your safety, do not share any personal information such as your home or work address, government identification, or detailed information about your routine with people you don't know.
We encourage everyone to follow our Community Guidelines and engage with one another respectfully. However, if you come across inappropriate content or behaviour that violates our policies and guidelines, you can:
Report in-appTo send a report, please visit the following website:
If you believe someone has signed in to your account or notice any suspicious activity, such as messages you didn't send or content you haven't uploaded, here are some things you can do to protect your account.
Safety and trust are our number one priority, and we work hard to improve our technology and enforcement efforts to prevent and/or remove harmful content and behaviour whenever we become aware of it.
While we rely on automated technologies and human review to prevent abusive behaviour on the platform, we won't be reviewing your private interactions with other users unless in very limited cases and when we have a very strong reason to do so.
To submit a request to the Data Protection Officer, you can contact us via email: dpo@rcplatformhk.com or by post at the following address: Riley Cillian 37/F, Hopewell Center, 183 Queen's Road East, Wanchai, Hong Kong.
If you would like to delete your profile you can do it within the App itself. You can click on Settings located in the top right corner of your profile > click on "Help and Feedback"> select the option "Delete Account"> choose the best option that describes your decision > click on "Delete Account."
You also have the right to request for your data to be erased by submitting an email to the following address: dpo@rcplatformhk.com
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